Privacy Policy

Last Updated: July 30, 2025

Thank you for using Rural Traders (the "App"). This Privacy Policy explains how Rural Concern LLC collects, uses, stores, and protects your personal information. We are committed to protecting your privacy and ensuring that your data is handled responsibly. By using the App, you agree to the practices described in this policy.

1. Information We Collect

We collect minimal personal information to provide you with the App's core functionality. Specifically:

  • Email Address: Collected when you sign up or log in to the App.

  • Profile Name: Provided by you during registration or profile setup.

We do not collect any other personal data, such as location, device information, browsing history, or payment details, unless explicitly required for App features (and in such cases, we will update this policy and seek your consent).

2. How We Use Your Information

Your information is used solely for the following purposes:

  • To create and manage your user account.

  • To authenticate your identity when you log in.

  • To communicate with you about App-related matters, such as password resets or account updates.

We do not use your data for marketing, advertising, analytics, or any other purposes beyond what's necessary for the App's operation. We do not sell your data to third parties, nor do we analyze it for profiling or behavioral insights.

3. Sharing Your Information

We do not share your personal information with any third parties, except in the following limited circumstances:

  • Service Providers: We use Firebase (a service provided by Google LLC) solely for secure data storage. Firebase acts as a data processor on our behalf and does not use your data for its own purposes. Your data remains under our control and is not accessed or used by Firebase beyond providing storage services.

  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction, but we will notify you and ensure continued protection under similar terms.

We do not share your data with any third-party applications, advertisers, or partners for their independent use.

4. Data Storage and Security

Your data is stored securely on servers provided by Firebase, which employs industry-standard security measures, including encryption in transit and at rest. We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse.

Data retention: We retain your email and profile name for as long as your account is active. If you delete your account or request data deletion, we will remove your information from our systems within a reasonable timeframe (typically within 30 days), subject to any legal obligations.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.

  • Correction: Update or correct inaccuracies in your profile name or email.

  • Deletion: Request deletion of your data and account.

  • Objection: Object to our processing of your data (though this may limit App functionality).

To exercise these rights, contact us at admin@ruralconcern.com. We will respond to requests within 30 days.

If you are in the European Union or other regions with data protection laws (e.g., GDPR, CCPA), you may have additional rights, such as data portability or withdrawal of consent. We comply with applicable laws.

6. Children's Privacy

The App is not intended for children under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect data from children. If we become aware of such collection, we will delete it immediately.

7. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or in-app notification. Your continued use of the App after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Rural Traders
Rural Concern LLC
admin@ruralconcern.com

We appreciate your trust and are dedicated to safeguarding your privacy.